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Silver Cross Hospital utilizes Alliance Decision Support® to integrate decision support data into information that every manager and physician can use |
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| Problem |
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Silver Cross Hospital, a 304-bed, not-for-profit, community hospital located in Joliet, IL, was recognized as a 100 Top Hospital® by Solucient for two consecutive years in 2004 and 2005 - an award that recognizes only 100 of over 5,000 hospitals throughout the United States that have achieved excellence in clinical outcomes, patient safety, operational efficiency, financial stability, and growth. Silver Cross Hospital is a data rich organization with a long history of data-based decision making and performance improvement.
Silver Cross was faced with the challenge of how to integrate clinical / quality data with financial data and present the end results in an easy to use and understandable format to a wide ranging end-user community. The end users include a cross section of the hospital including physicians, nurse managers, finance, and executives. The combined data set was required to support the CEO’s internal mandate to Improve Quality, Manage Costs, and Maximize Revenue. |
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| Solution |
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Specifically, Silver Cross sought to improve patient care by providing physicians with individualized performance reports in the areas of Disease Management, Quality Management, and Utilization Management. Additionally, Silver Cross desired to minimize lost revenue through reconciliation of actual to expected payments and model variations of contract terms across payors to predict net revenue effects. The information needed to cover the Contract Modeling and Management, Cost Development and Management, and Cost Variance Analysis. |
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| Results |
| After identifying and analyzing different solutions, Silver Cross Hospital ultimately chose MedAssets' Alliance Decision Support system to meet their main business issues and support the diverse end-user needs. Silver Cross has been using Alliance since the summer of 2004 to support its diverse user community. In order to get the physicians to trust the data, Silver Cross used employees that understood the financial aspect of the data and were trusted by the physicians. This proved invaluable in getting physicians to understand and trust the information coming out of Alliance. | |
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Improve your
Operating Margins
MedAssets improves
and sustains
operating margins
by 1.5% to 5%.
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Improve clinical process and service line management to reduce cost of service without compromising quality of care. |
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